Menu Intelligence | Chocochip.ai - AI-Powered Menu Analytics

MENU INTELLIGENCE & Advanced Analytics

With Chocochip's Menu Intelligence, your restaurant can reengineer menus, track guest preferences, and optimize staff and pricing.

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Menu Optimization

The menu intelligence agent combines insights from customer chats and POS sales data to reengineer your menu for maximum profitability and guest satisfaction. It spots emerging food preferences, dietary trends, and popular dish requests you might be missing. It tracks:

  • Requests for currently unavailable items
  • Dietary restriction inquiries
  • Successful upselling patterns
  • Emerging guest preference trends

HOW IT WORKS

Login & Interface

Analyse

Chocochip collects data from your customer chats and POS transactions. After approximately 24 hours, our AI processes this data to generate meaningful insights.

Chat & Support

Understand

Once enough customer conversations are available, unlock insights such as popular dish requests, dietary trends, and monthly chat reports to anticipate your guests' needs.

Training & Onboarding

Empower

Track staff performance metrics like upsell success and training effectiveness to continually refine your team's productivity and guest experience.

Upsell Prompts

Optimise

Receive actionable recommendations for menu restructuring, dish performance, and pricing strategies, all based on fresh, data-backed insights.

Show Me How It Works

FEATURES

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INSIGHTS
FROM CHATS

Key patterns and trends identified through real customer conversations, highlighting shifts in demand, menu gaps, and guest interests.

Insights from chats illustration

Menu Engineering

Menu Engineering

INSIGHTS
FROM POS

INSIGHTS FROM POS

Key trends and actionable insights drawn from POS data, revealing top performers, underperforming items, and opportunities to boost sales and profitability.

Recommendations

Popular Item Pairings

Recommendations

Recommendations

OTHER KEY INSIGHTS &
ACTIONABLE RECOMMENDATIONS

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HOW TO DEPLOY

Download your POS data

Export your daily sales and transaction data from your POS system — it takes just a few clicks.

Upload it to Chocochip

Drop your file into our dashboard. We’ll verify it, align formats, and get it ready for analysis automatically.

Wait for magic to happen

We’ll use the data from the customer chats, merge with your POS data, prepare the report (AI) and let you know.

WHO IT'S FOR

Restaurant chains

Seeking ongoing menu optimization

Independent restaurants

Aiming to adapt to guest trends

Operations teams

Wanting actionable staff and menu insights

Culinary managers

Focused on maximizing profitability

Important Note

Insights and reports are generated approximately 24 hours after POS data is uploaded. The depth of insights depends on ongoing conversations and sales data.